Mental Health

Mercy Mental Health Services

Mercy Mental Health Services allows for integrated mental health services to children and adults, body + mind + spirit for true healing. Licensed therapists work hand-in-hand with patients’ primary care physicians in Franklin and Lewisburg to care for the whole person. Patients are guided to discover their own unique identities and navigate life’s challenges in a faith-based environment.

To make an appointment, please call our office during normal business hours at 615.790.0567.

After Hour Care
Mercy Community Healthcare’s providers are dedicated to serving our patients 24 hours a day. If you are unsure whether an illness or injury sustained by you or your child requires emergent attention, please call our office at 615.790.0567. During office hours, you will be referred to a triage nurse. After hours, you will be referred to our answering service, where a nurse and/or provider on-call will speak with you.

Payment is expected at the time of service. Mercy currently accepts most insurance providers, but some insurance plans do have restrictions that are the insured's responsibility to know. For patients without insurance, Mercy has a sliding scale fee and cash payment options. Our standard price for counseling session (without insurance) is $125. To see a mental health intern, the price is $25.

Licensed Clinical Social Workers (LCSW), Licensed Professional Counselors (LPC), Licensed Marriage and Family Therapist (LMFT), Masters Level Therapists (who have a temporary license and are working toward mandatory training hours) and counseling interns are the types of mental health providers in Franklin and Lewisburg.

The Naomi Judd Mental Health Clinic: A Bridge to Hope

Mercy Community Healthcare and The Naomi Judd Estate are happy to announce the naming of a new mental health clinic – The Naomi Judd Mental Health Clinic: A Bridge to Hope. At the time of the one-year remembrance of Naomi Judd’s death, the two organizations will work together to bring more much-needed mental health services to the Franklin and Tennessee communities.

The Warm Handoff with CEO Cindy Siler and Director of Behavioral Health Steven Neely

Our services include the following:

  • Individual counseling
  • Pre-marital counseling
  • Marriage counseling
  • Couples therapy
  • Parent-child interaction
  • Parenting
  • Family counseling
  • Divorce Adjustment
  • School-based counseling
  • Play therapy
  • Trauma therapy
  • Addiction
  • Anxiety and Depression
  • Grief and Loss
  • Body Imaging / Eating Disorders
  • Behavioral Issues
  • Group therapy

Specialized Therapeutic Techniques:

  • Brainspotting
  • Theraplay
  • Emotionally Focused Therapy
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Trauma Focused Cognitive Behavioral Therapy
  • Experimental Therapy
  • Group Therapy
  • Play Therapy Arts for Children
  • Cognitive Behavioral Techniques
  • Gottman Method Couples Therapy
  • Psycho-Educational Work
  • Parent-Child Interaction Therapy

TennCare, Self-Pay and Medicare

FQHC Counseling Wait List: 3-4 Weeks: Assigned to Master's Level Therapists

Bluecare, Coverkids, Amerigroup, United Healthcare Community, Medicare FQHC

Self-pay: Wait times can be shorter for any patients willing to use the self-pay rate of $125 or can apply for sliding scale cost range for $30,000-$75,0000 income base. If patients are willing to see an intern for counseling, the intern rate is $25.

Medicare Commercial can only be seen by an LCSW: Wait list is 3-4 weeks
All services are by appointment only. The length of the appointment varies based on the services provided. Individual therapy sessions are 45 minutes in length, known as the "clinical hour".

Commercial Insurance

Commercial Insurance Counseling Wait List: 6 Months

Individuals interested in therapy may be placed on a waiting list if an appropriate therapist is not available at the time services are requested. Initial wait times vary and will be discussed during the WHO (Warm Hand Off) or a screener call with one of our BHC consultants. Presently, wait times are longer for patients with private insurance.

Medicare Commercial can only be seen by an LCSW: Wait list is 3-4 weeks
All services are by appointment only. The length of the appointment varies based on the services provided. Individual therapy sessions are 45 minutes in length, known as the "clinical hour".

Counseling Services

Therapists in Mercy Mental Health Services are responsible for the coordination and provision of counseling services for clients and their families. These responsibilities include:

  • Participating in provider treatment team decision-making regarding other treatment needs and modalities
  • Providing consultation to other providers and staff
  • Assisting clients in gaining access to other treatment services as needed

Psychiatric Services

Our Psychiatric Services were developed to enhance the quality of excellence in assessment, diagnosis, medication administration, evaluation and professional education to our patients. Mercy employs a board-certified psychiatrist and psychiatric nurse practitioners who work with the rest of the Mental Health Services team, as well our primary care providers, to provide a quality team approach to mental health services.

School-Based Counseling

Mercy School-Based Therapeutic services provides onsite clinical therapy schools within Franklin Special School District and Marshall County Schools.. Our approach is unique and integrative, as we provide therapy onsite during your child’s school day.