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What Our Patients Say

We value your feedback - thank you for your review and suggestions on Mercy.

To help us continue our high level of service, we share our Mercy survey with every patient. Here is what they say:

Patient Comments

• I think the whole staff needs special recognition!
• Everything was great the Dr and nurse were exceptional they really went out of their way! Keep doing what you're doing!
• The front desk always remains calm when there is a lot of people here, they deserve a raise!
• The online check in is very easy.

• I've made a lot of progress this year because of you.
• Every single one of the employees were busy answering phone calls or doing something on the computer. Praises! I noticed none of them were playing on their phone!

• Muchas gracias por el traductor que me apoyó en mi visita! Thank you very much for the translator who supported me in my visit!
• Please continue to Love others as God has LOVED and continues to Love us!
• Very satisfied with Clinic, Staff and my Doctor.

• Jennifer McMahan made a good impression on us so we stuck with Mercy.
• Elizabeth Lyons does a wonderful job of listening, encouraging and leading!
• Mrs. Lowe is patient, attentive and professional.
• The entire experience from physical to mental help is above and beyond!
• Will Siegal X2!
• I don't how u a could I'm prove. I felt so much better after I saw the nurse and doctor.

• Y’all are great.
• Nothing your fine just the way you are.
• The process was perfect!

• Dr. William is a godsend. He works so well with my brother who has intellectual disabilities.

Patient Comments

  • I need a little clarity on some of the sign-in questions, need clarity. Front desk was helpful!
  • I checked in online and at the desk when I arrived but there was an issue that caused them to not know we were there.
  • Hmmm I LOVED the Bible verses on the wall…the floor and furniture in lobby looked a bit ugly.
  • Talk slower on the phone options for people who have trouble focusing.
  • The wait time was long to be called back this time but hasn't happened in the past.
  • Make the adult waiting room larger.
  • Hire more mental + behavior health staff.
  • Possibly extend hours until 7pm for people who work slightly later, but in general hours are fine.

Patient Comments

• I think the whole staff needs special recognition!
• Everything was great the Dr and nurse were exceptional they really went out of their way! Keep doing what you're doing!
• The front desk always remains calm when there is a lot of people here, they deserve a raise!
• The online check in is very easy.

• I've made a lot of progress this year because of you.
• Every single one of the employees were busy answering phone calls or doing something on the computer. Praises! I noticed none of them were playing on their phone!

• Muchas gracias por el traductor que me apoyó en mi visita! Thank you very much for the translator who supported me in my visit!
• Please continue to Love others as God has LOVED and continues to Love us!
• Very satisfied with Clinic, Staff and my Doctor.

• Jennifer McMahan made a good impression on us so we stuck with Mercy.
• Elizabeth Lyons does a wonderful job of listening, encouraging and leading!
• Mrs. Lowe is patient, attentive and professional.
• The entire experience from physical to mental help is above and beyond!
• Will Siegal X2!
• I don't how u a could I'm prove. I felt so much better after I saw the nurse and doctor.

• Y’all are great.
• Nothing your fine just the way you are.
• The process was perfect!

• Dr. William is a godsend. He works so well with my brother who has intellectual disabilities.

Patient Comments

  • I need a little clarity on some of the sign-in questions, need clarity. Front desk was helpful!
  • I checked in online and at the desk when I arrived but there was an issue that caused them to not know we were there.
  • Hmmm I LOVED the Bible verses on the wall…the floor and furniture in lobby looked a bit ugly.
  • Talk slower on the phone options for people who have trouble focusing.
  • The wait time was long to be called back this time but hasn't happened in the past.
  • Make the adult waiting room larger.
  • Hire more mental + behavior health staff.
  • Possibly extend hours until 7pm for people who work slightly later, but in general hours are fine.

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At Mercy, we want you to have an exceptional care experience, every time. That’s why we provide online access to our patient satisfaction scores with easy-to-compare ratings. These ratings are based on responses from surveys gathered shortly after a person’s visit and are based on surveys completed in the past 3 months. We hope these patient ratings make your search for a primary care provider easier!

At Mercy, we want you to have an exceptional care experience, every time. That’s why we provide online access to our patient satisfaction scores with easy-to-compare ratings. These ratings are based on responses from surveys gathered shortly after a person’s visit and are based on surveys completed in the past 3 months. We hope these patient ratings make your search for a primary care provider easier!

At Mercy, we want you to have an exceptional care experience, every time. That’s why we provide online access to our patient satisfaction scores with easy-to-compare ratings. These ratings are based on responses from surveys gathered shortly after a person’s visit and are based on surveys completed in the past 3 months. We hope these patient ratings make your search for a primary care provider easier!